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  • General Fee

    The fee for the product is the basic fee(which shown on the product page, for example, the basic fee of women’s 50 50 T-shirt is $25) and $5 printing fee.


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  • Print areas

    Smartphone cases and accessories like mugs, caps and beanies only have a single print area. You can print on several areas of most pieces of clothing, usually on the front, back and sleeves (or a hoodie' Read more

  • Simple 5 Steps for Creating

    • Step 1. Sign in by clicking the button on the right side corner of the main page.

    • Step 2. Place your cursor on the Create your own button and choose the product you want to design.

    • Step 3. Choose the type of the item you want to d...
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  • Image Type that We Support

    Image type that we support

    The better quality your image has, the better result that you gain. Our platform is your excellent partner boost your product to obtain great design effect and outcome.

     

    We support im...
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  • The Size and Resolution of Image

    To ensure your images are the correct size and resolution, we recommend starting with one of our public image album. These images are the correct size and resolution required for great results. Higher resolutions will have even better results.

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  • How to reorder?

    The process of reordering the item you bought before is easy on Tcustom.

    Finding the product you want to order again in My Design. Click the product to the product page and then modify it if you need it. Finally, simply click the add to cart bu...
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  • Change/Cancel Order or Shipping Address

    Please feel free to contact us by email of these requests. Our staff will help you quickly in a happy mood. It is better to change or cancel it within 3 days, or it may be hard or failed to do so. Thanks for your patience and understand...
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  • What about the quality?

    We now offer good quality product follow the international standard that fulfill your requirement, bring you comfortable and happiness.


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  • Other Products

    Other product often be produced by Thermal transfer or Heat sublimation.


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  • The technology of Apparel

    All of our apparel are produced by DTG technology, which makes the pattern more vivid and colorful for a long time.


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  • Product Size

    We upload the size chart on every product page. You can check it when you viewing the page. If you have any question of it, please feel free to contact us bu email.


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  • Care Instructions

    • Set washing machine on a cotton cycle.

    • Cold or Warm water (typically 80 to 100 degrees Fahrenheit).

    • Home laundry detergent (i.e.: Tide® or All®).

    • Do not use bleach whether separate or contained within the detergent.

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  • The Process of Using the Promotion Code

    -Add the product to the shopping cart.

    -Type in the promotion code or coupon to the coupon field and then click the checkout button to turn to checkout page.


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  • What Should I Do If It Doesn’t Work?

    If the promo code or coupon code has already been activated, "Coupon code active" is displayed above the input field of the code.

    If no promo code or coupon code has been activated yet, enter the code, confirm with Enter or change to the next i...
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  • The Time of Production

    Generally, the production time often takes 6-10 days. Please upload the picture correctly and clearly, which will result in best producing result and delivery time.


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  • Shipping Days

    Generally, the product is sent out within a week. The standard shipping method often takes 15-20 days to arrive.


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  • The Shipping Method and Carrier

    We provide standard shipping method mainly, which often takes 10-20 days to arrive. It will depend on the country or area that you live in.

    USA-USPS or Fedx Smart Post

    UK-Royal Mail

    Canada-Canada Post

    Germany-DH...
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  • The Tracking Number and Tracking Link

    After your place your order, we often send you a order confirmation email.

    After your item is sending out, we will send you another email with tracking number and carrier. Most of the tracking information can be checked and found on th...
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  • Inactive or Invalid Tracking Number?

    We often send the tracking number and carrier to you by email. You can track it easily by searching the tracking number on the official page of the carrier.

    If you find that your order was stayed at a place for a long time or cannot find it in ...
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  • 30 Days Money Back Guarantee Policy

    We are here supporting 30 days money back method that you can return your item back if it has any quality issue in 30 days after purchasing. We will refund your payment quickly.


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  • Volume Commission

    通过销售自己的设计和产品赚钱。您可以通过三种方式实现它 - 设计价格,特许权使用费和数量佣金。本文提供了对这三个选项的解释的参考。 Read more